§  have expert knowledge be Six Sigma and Lean Techniques

§  Experience in Project management, preferably PMP or Prince

§  Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering)

§  Knowledge  in RPA opportunity identification and deployment

Ability to build and drive FUNCTIONAL/ OPERATIONAL:

§  Certified lean Six Sigma Black Belt

  Should Transformation road maps across large estates by seeking  stakeholder buy ins and clear ROI showcasing.

§  Bachelors or higher education degree  with overall  7-12 years’ experience with minimum of 4-7 yrs of experience in Process Improvement(PEX) role

• Should have completed 3-5 Projects across different verticals as Project Lead and mentored  >5  Projects across different verticals

Should have worked on multiple client (International & domestic) collaborated project (client engaged). Role requires active engagement with internal and external stakeholders.

§  Possess speed to delivery. Ability to collaborate and challenge in a consultative style.

§  Solution Oriented and contribute towards RFPs, outsourcing opportunity assessments

§  Work across multiple projects and time-zones concurrently juggling multi-dimensional deliverables – both as sole contributor and team deliverables

§  Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.

§  Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels. Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome notes.

§  Analytical bend of mind to understand the business needs and the workflow of the management and the administration tasks.

§  Must have in-depth knowledge of Business Process outsourcing (BPO) processes (Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and/or Healthcare processes in PEX capacity

The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget. Key responsibilities include:

§  Enhance process capability from the current base-line through process improvement methodologies

§  Analyze current operations to identify new project opportunities and financial benefits. Determine key drivers to meet the business objectives.

§  Develop and implement appropriate metrics, dashboards and systems to sustain gains and promote Process Excellence activity and a continuous improvement culture for aligned vertical

§  Manage overall Lean Six Sigma capability building strategy for the site/client, to take Green Belt training classes.

§  Plan and execute Projects as per defined Timelines to meet desired goal as a Project Lead for Key Projects and as a Mentor for Projects done by Operations, who are trained on Lean Six Sigma

§  Monitoring Process ICU Metrics and provide required support to improve performance to ensure that those Key Metrics move out of ICU list.

§  Continue to provide Value Adds for Processes in aligned vertical – Analytics support (Data Analysis), Business Transformational Ideas, etc

§  Lead and facilitate key organizational initiatives on Process excellence

§  Conduct Value stream Mapping exercise and ability to create, execute, and maintain an “AS IS" to “TO BE" Roadmap.

§  Design & Re-Design Business Processes towards Process Improvement / Transformation.

§  Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.

§  Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis.

§  Conduct diagnostic studies on the key accounts identified and implement a Process excellence framework in line with the business objectives

Kindly contact Abhranshu at M-958491 7778 email- adasgupta@axmiyanhr.com